Energy & Utilities
As energy prices soar, Utilities are heavily focused on trying to get commensurate rate hikes, and revenue assurance managers are faced with the challenge to maximize recoveries from existing assets. First Revenue Assurance’s expert Utility specialists are able to help. We handle inbound and outbound call volumes on active accounts, disconnects, charge-offs, skip to collect, pre-legal and legal accounts. We are also able to assist you with peak call shaving. First Revenue Assurance is prepared to address the breadth of credit and collection issues facing water, electric and gas utility companies. Our employees have deep expertise across all customer contact segments of the utility business.